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Ricia Sturgeon-Hendrick

Elevator World Editor and Publisher

They Said Who?

They Said Who?

By Ricia Sturgeon-Hendrick | October 1, 2021
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“What we’ve got here is failure to communicate” — Cool Hand Luke (1967) Communication can be tricky when you are conversing with a whole industry: you mustn’t be too liberal or too conservative; too independent or union-minded; and, certainly, you should balance heavy technical material with down-to-earth practicality.  Recently, we had a short survey go…

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Onward and Upward

By Ricia Sturgeon-Hendrick | October 1, 2021
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NEII names 2021-22 BoD, outlines goals at virtual meeting.

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Surveying the Industry, Plus 100 Years of Code

Surveying the Industry, Plus 100 Years of Code

By Ricia Sturgeon-Hendrick | September 1, 2021
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We recently conducted a survey of the industry, mainly in the U.S. (see Taking the Pulse by Lindsay Fletcher). Nothing in it surprised me very much. We all had a similar year in 2020, and we’re all experiencing spotty recovery in 2021. The future of the industry is very bright, but right now everyone is…

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Help Wanted

Help Wanted!!!

By Ricia Sturgeon-Hendrick | August 1, 2021
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There were 9.3 million job openings in the U.S. at the end of April, a record high. And if finding workers wasn’t painful enough, retaining them was even harder. More Americans quit their jobs in April than in any month on record (2.7%). Workers are demanding flexible work schedules and higher pay — and they…

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When Will We Go Back to the Office?

When Will We Go Back to the Office?

By Ricia Sturgeon-Hendrick | July 1, 2021
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On average, just a quarter of workers in the 10 biggest urban areas in North America have returned to offices, according to The Week. Paul Leonard, a management consultant at CoStar, a real estate research firm, believes office visits may reach 50% by Labor Day and 80% at year’s end. He computes that 10% of…

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It’s All About the People

By Ricia Sturgeon-Hendrick | June 1, 2021
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Things are stirring out there in the VT-verse. Fresh off the virus lockdowns, a new world awaits. It is a long, slow opening, like a flower bud, but no one is quite sure what it will look like.

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Getting Back to Business

By Ricia Sturgeon-Hendrick | May 1, 2021
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Just prior to writing this, I sat in on a meeting of U.S and Canada industry leaders. Organized by Elevator U and led by Eddie Morris (University of Virginia), the meeting included the executive directors of all the major associations, three of whom were new in 2020: The National Association of Elevator Contractors’ Rena Cozart…

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Let’s Talk About the Future

Let’s Talk About the Future

By Ricia Sturgeon-Hendrick | April 1, 2021
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I’ve read several editorials recently that predict the U.S. economy is heading toward a boom later in 2021 due to fast rollout of vaccines and infusions of cash from the federal government. That certainly sounds promising, but the small print reveals a downside: some jobs lost in the pandemic are never coming back. Why? Part…

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Ricia Sturgeon-Hendrick

Chicagoland Moves On

By Ricia Sturgeon-Hendrick | March 1, 2021
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As I write this column in early February, Chicago and most of the Midwest is buried in snow as the first of three massive storms rolls across the plains and on to the Northeast. But Chicagoans are hardy; a little snow doesn’t stop A global pandemic, however, certainly tried to slow them down. They had…

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Ricia Sturgeon-Hendrick

The Human Touch

By Ricia Sturgeon-Hendrick | February 1, 2021
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  A baby who is not picked up and held will fail to thrive. Humans need the touch of other humans to succeed as happy, rational people. Never has that been more apparent than now. After a year of “air hugs,” elbow bumps and working remotely where the virus has kept us apart, as a…

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Elevator World | October 2021 Cover

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