Otis Dedicated to Investing in China’s Digital Future

Otis China President Sally Loh

Otis Elevator Co. says it is dedicated to enhancing R&D efforts in China to serve both local and international markets and is seeking further adoption of personalized AI solutions, Sally Loh, president of Otis China, said in a recent interview, reported by SHINE. China currently has approximately 10 million escalators and elevators in use with close to 1 million units in use for more than 15 years. The number requiring renovation and upgrading is expected to grow at double digits in the coming years, according to the company. Shanghai has approximately 350,000 elevators and escalators currently in use and is a crucial market. Otis has a complete supply chain in China with four manufacturing sites. In 2023, it received certification from the Shanghai government for its global R&D center. It now has more than 400 R&D staff with more than 100 staff dedicated to digital solutions, according to Loh. The government’s push for large equipment renewal has been an important boost for the industry sector, she added. Internet of Things modules have been deployed to allow tracking and predictions of elevators’ operation status and offer precautionary warnings for repair and maintenance staff.

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