Otis Integrates Robot and Elevators in New Zealand

Otis Integrated Dispatch integrates autonomous service robots with Otis elevators; image courtesy of Otis.

For the first time, Otis has integrated a service robot with elevators at a hotel in New Zealand with Otis Integrated DispatchTM  Application Programming Interface (API) technology that allows the autonomous robot to call an elevator, select destinations and navigate without human assistance, Otis announced on April 30. The Otis Integrated Dispatch API enables autonomous robots to work with any brand or model of elevator capable of using APIs. The technology is compatible with most Otis commercial elevators manufactured since the 1990s.  Working in collaboration with robotics provider Pudu, Otis New Zealand integrated the service robot at the Sudima Hotel in Auckland City, a busy hotel close to Auckland’s bustling shopping, arts, dining and entertainment districts, with Otis Gen2® elevators. It helps deliver food and beverages to guest rooms and supports other room service activities.

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