Turning obstacles into success
submitted by Mainteny
As the lift industry evolves, 2024 brings both significant challenges and exciting opportunities. While companies face a shortage of skilled labour, high energy costs and increased bureaucracy, those willing to embrace new technologies and innovative strategies can turn these obstacles into opportunities for success.
The Need for a Mindset Shift
For decades, the lift industry has thrived on low labor costs, high demand and substantial margins. This success, however, often masked underlying inefficiencies. Non-optimal maintenance frequencies, limited remote monitoring, lengthy travel times and unevenly distributed knowledge have contributed to low labour productivity.
To stay competitive in the coming years, lift companies must deliver more with fewer resources. Embracing technology is essential, but the real challenge lies in rethinking workforce management and adopting a new mindset.
Driving Efficiency and Labor Productivity
To enhance efficiency and labour productivity, companies should focus on reducing administrative tasks, optimising preventive maintenance, minimising travel time for ad-hoc jobs and promoting knowledge sharing. Technologies such as automated and dynamic planning, scheduling, dispatching, invoicing and digital instructions allow for significant improvements in these areas.
Modern software solutions provide automated quotations based on a few inputs, real-time workforce and lift information and business analytics to optimise lift portfolios and identify areas for improvement. Advanced companies have already achieved a 30% to 40% reduction in maintenance costs through these technology-enabled efficiencies.
For example, one company implemented new technologies and saved 15 h of service time per week. This efficiency gain allowed them to generate an additional €3,000 in turnover each month.
6 Key Topics To Optimise Your Lift Company
- Automated and dynamic job scheduling
- Digital time sheets, checklists and work slips
- Optimised and automated quoting
- Real-time business transparency
- Workforce knowledge sharing
- Monitoring of your lifts
To stay competitive in the coming years, lift companies must deliver more with fewer resources. Embracing technology is essential, but the real challenge lies in rethinking workforce management and adopting a new mindset.
How To Achieve These Optimisations
Begin by consolidating all your business data — lifts, customers, maintenance contracts, jobs, work slips and more — into one system. Transferring data from multiple solutions to an all-in-one platform can streamline your processes and improve efficiency. For small or medium-sized businesses, a modern cloud solution is often the best choice due to its low implementation costs and ease of integration.
Mainteny offers a comprehensive software solution designed by industry experts to streamline operations, reduce paperwork and boost revenue for lift companies. Our platform includes invoicing, quotation, contract management, job scheduling and a mobile app for field services. Additionally, we integrate Internet of Things components seamlessly, ensuring your business is future ready. More than 60 lift companies in Europe already benefit from our system, using it both in the office and in field operations.
During busy service days, finding the time and capacity to exchange a software system can be challenging. Ensuring a seamless transition without stopping your business operations is key. The Mainteny team of data and software experts will guide you through the process with an individually tailored road map.
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