
Ricia Sturgeon-Hendrick
Elevator World Editor and Publisher
They Said Who?
“What we’ve got here is failure to communicate” — Cool Hand Luke (1967) Communication can be tricky when you are conversing with a whole industry: you mustn’t be too liberal...
Onward and Upward
NEII names 2021-22 BoD, outlines goals at virtual meeting. National Elevator Industry, Inc. (NEII) hosted more than 70 attendees in mid-July at a virtual meeting led by NEII President Greg...
Surveying the Industry, Plus 100 Years of Code
We recently conducted a survey of the industry, mainly in the U.S. (see Taking the Pulse by Lindsay Fletcher). Nothing in it surprised me very much. We all had a...
Help Wanted!!!
There were 9.3 million job openings in the U.S. at the end of April, a record high. And if finding workers wasn’t painful enough, retaining them was even harder. More...
When Will We Go Back to the Office?
On average, just a quarter of workers in the 10 biggest urban areas in North America have returned to offices, according to The Week. Paul Leonard, a management consultant at...
It’s All About the People
Things are stirring out there in the VT-verse. Fresh off the virus lockdowns, a new world awaits. It is a long, slow opening, like a flower bud, but no one...
Getting Back to Business
Just prior to writing this, I sat in on a meeting of U.S and Canada industry leaders. Organized by Elevator U and led by Eddie Morris (University of Virginia), the...
Let’s Talk About the Future
I’ve read several editorials recently that predict the U.S. economy is heading toward a boom later in 2021 due to fast rollout of vaccines and infusions of cash from the...
Chicagoland Moves On
As I write this column in early February, Chicago and most of the Midwest is buried in snow as the first of three massive storms rolls across the plains and...
The Human Touch
A baby who is not picked up and held will fail to thrive. Humans need the touch of other humans to succeed as happy, rational people. Never has that...