Vong Keovongsa
Vong Keovongsa runs Elevator Services Group, a company that offers safety, recruitment and HR support to VT companies, with Susie Madden.
Equity Theory
Are your employees safe (from being poached by competitors)? This month’s ELEVATOR WORLD focus topic is safety. Nothing is more important than keeping our employees and the riding public safe....
What Employees Want
A “must read” for every leader In the blockbuster movie, What Women Want, Mel Gibson discovers he can hear women’s thoughts, especially at work. Interestingly enough, the many leaders I...
Women in Motion
Meet several women who are making waves in the VT industry. This past April, I was attending the National Association of Elevator Contractors (NAEC) Spring Educational Conference in Miramar Beach,...
Leadership Lessons From the Founding Fathers
Practices that can still be applied today One of my favorite books on leadership was given to me by a colleague more than 20 years ago. The book is titled...
Small Family Businesses Make Big Impacts
This Leadership Insights piece looks at what this segment of the VT industry can offer. For more than 35 years, my mom ran her own produce business. My siblings and...
Metrics Leaders Must Measure
Your author shares formulas to help companies maximize ROI. I was a sophomore in college when I took my first human resources college course, Introduction to Human Resources. Professor Bond...
The Entrepreneurial Operating System
Five must-have leadership disciplines for 2024 and beyond When COVID-19 hit in early 2020, many businesses were partially closed for operations due to mandatory shutdown orders across the country. I...
Are You an Empathetic Leader?
Capacity for sharing the feelings of others makes good business sense. In 1879, Thomas Edison began perfecting the light bulb. This was a very tedious and difficult task. It is...
Expectancy Theory
What motivates employees to perform over and above expectations? What makes someone get up in the morning to go to work? And when they arrive at work, what makes them...
Of Fishes and Microwaves
D&I in the workplace goes beyond the color of one’s skin. Years ago, while in my office working on performance reviews, I heard a loud commotion down the hallway. Two...
