Beacon Elevator Monitoring has been dedicated to quality customer care for over 45 years. As a family-owned company, we treat you and your customers like family. Our focus is on understanding your unique needs and providing solutions that fit your business. We’ll help your company solve problems that are unique to each customer while staying ahead of current technologies.

Beacon Elevator Monitoring provides 24/7 Emergency Elevator Telephone and Video Monitoring, proactive account management, and complete dispatch solutions. Our team of trained operators responds quickly and accurately to every emergency call, identifying the location, determining the nature of the emergency, and dispatching the appropriate response teams. Each call is recorded, time-stamped, and stored for easy retrieval, ensuring accountability and transparency.

Our monitoring program is designed to simplify operations, reduce liability, and increase customer satisfaction. By allowing Beacon to handle emergency monitoring, elevator companies can focus on what they do best—maintaining and servicing elevators—while we manage the monitoring process with precision and care. Our advanced technology provides secure online access to account activity, real-time updates, and detailed reporting.

At Beacon Elevator Monitoring, our mission is simple: deliver reliability, responsiveness, and peace of mind—every hour of every day.