Leadership Insights
Managers Manage; Leaders Influence
Lead like a gladiator. by Vong Keovongsa After graduating college, I landed my first management job as an assistant store manager at a little-known pet supply store named PetSmart. As...
What To Know Before Hiring
Three human capital metrics to calculate before hiring staff by Vong Keovongsa It is a known fact that hiring employees is expensive for a business. Depending on the industry and...
Succession Planning — Critical Roles
This Leadership Insights piece looks at extended traditional succession planning processes to roles below executive and senior levels. When the topic of succession planning comes up, leaders often discuss who...
DEI Programs
What are they, and why are they under attack? What Is DEI? According to the Diversity, Equity and Inclusion (DEI) consulting firm WE360, the origins of DEI programs date to...
Equity Theory
Are your employees safe (from being poached by competitors)? This month’s ELEVATOR WORLD focus topic is safety. Nothing is more important than keeping our employees and the riding public safe....
What Employees Want
A “must read” for every leader In the blockbuster movie, What Women Want, Mel Gibson discovers he can hear women’s thoughts, especially at work. Interestingly enough, the many leaders I...
Women in Motion
Meet several women who are making waves in the VT industry. This past April, I was attending the National Association of Elevator Contractors (NAEC) Spring Educational Conference in Miramar Beach,...
Leadership Lessons From the Founding Fathers
Practices that can still be applied today One of my favorite books on leadership was given to me by a colleague more than 20 years ago. The book is titled...
Metrics Leaders Must Measure
Your author shares formulas to help companies maximize ROI. I was a sophomore in college when I took my first human resources college course, Introduction to Human Resources. Professor Bond...
The Entrepreneurial Operating System
Five must-have leadership disciplines for 2024 and beyond When COVID-19 hit in early 2020, many businesses were partially closed for operations due to mandatory shutdown orders across the country. I...
