ElevatorZip Announces New Features

Brad Hoersten, industry veteran and founder of ElevatorZip, recently announced the roll-out of new features for the platform. The app now lets users assign a “Sales Owner” to leads and mark units “Out of Service.” The first addition that allows the assignment of a Sales Owner to each lead provides a transparent means for elevator companies to track lead responsibility. The second innovation gives mechanics the ability to designate leads as Out of Service. These leads are then distinctly highlighted in red, aiding sales reps in identifying and prioritizing urgent repair proposals. Hoersten says there is an “infinite number” of ways to expand on these two features, and he is open to user feedback. Additionally, a group chat feature was recently added to the platform to improve field and office communication for sales opportunities. ElevatorZip, headquartered in Cleveland, Ohio, is a dual-platform solution comprising a mobile app for field mechanics and a web app for office users. These two platforms work together to improve communication about sales opportunities between the field and the office, leading to an increase in repair sales. Used by both OEMs and independents, the app empowers mechanics to help with repair sales — most notably, help with closing the sale. Mechanics see what’s been proposed to the customer and see the commission they’ll earn if it converts to a sale.