Otis and Cobalt Robotics Expand Elevator-Robot Integration

Cobalt Robotics announced on August 15 that Otis’ new Integrated Dispatch^TM application programming interface (API) enables Cobalt robots to ride elevators. The API allows the robots to remotely call and dispatch Otis elevators, enhancing security and automation in buildings. Cobalt robots provide safety and security in primarily office buildings, automating workflow “more reliably than humans,” according to Cobalt. Since 2020, Otis and Cobalt, headquartered in Fremont, California, have collaborated on implementations across continents at Fortune 500 companies. Integration with elevators allows the robots to cover multiple floors, increasing the speed with which teams can resolve safety issues. In complex situations, Cobalt’s security specialists provide human assistance. They will triage the incident, contact appropriate personnel and report back to the security team 24/7. The specialists can also provide two-way video via the robot to greet employees, request badge credentials and ensure guest check-in.