Otis Unveils Two New, Connected Elevator Platforms

On June 8, Otis unveiled two new, connected elevator platforms: The Gen360 elevator, which introduces what Otis describes as “an entirely new electronic architecture with impacts for safety, service, passenger experience and comfort,” and the Gen3TM elevator, which adds built-in Internet of Things (IoT) features to the Gen2® flat-belt system. Gen360 is initially available in Austria, Belgium, France, Germany, Italy, Luxembourg, Spain, Switzerland, the Netherlands and the U.K. Gen3 is initially available in in North America, Australia, China and other parts of Asia. The Otis ONETM IoT digital platform is native to both. The platform provides real-time status information, proactive communications, predictive insights and remote service. The connected elevator “creates value for our customers with greater equipment outcome,” Otis President and CEO Judy Marks said. “It enhances the productivity of our own teams, and it exists at the heart of any smart building’s ecosystem.”