Relay Robotics Debuts Upgraded Elevator-Integrated Delivery Robot in Manhattan

During the 45th annual NYU International Hospitality Industry Investment Conference in Manhattan on June 4-6, Relay Robotics, Inc. introduced its Relay2 hotel delivery robot, featuring upgraded cloud-based elevator integration, two times the payload of earlier models and improved navigation. The Campbell, California-headquartered company observed Relay2 “leverages Relay’s proprietary elevator technology to support all elevators” from major manufacturers such as Otis, Schindler, TK Elevator, Mitsubishi Electric, KONE and others. Relay Robotics said the debut of Relay2 comes at a key time, with more than 402,000 hospitality jobs unfilled and 87% of hotels understaffed, according to data from a recent American Hotel and Lodging Association survey. Hotel customers that include Hilton, Hyatt, Marriott and Wyndham told Relay Robotics they needed a larger delivery robot to “handle the newer realities of takeout deliveries from companies like UberEats^TM, GrubHub^TM and DoorDash, and more fully integrate into their hotel operations.” Relay Robotics Founder and Chief Technology Officer Steve Cousins said the company will “continue to build on our proprietary elevator technology and leverage our software platform to make seamless integrations with common apps.”