Making Processes DeliverBy Mark Woods | May 29, 2026A review of COC and CONC types, benefits, cons, etc.
Maintenance and Inspection Standards?By Colin Craney | May 29, 2026Your author believes the industry is deserving of a more structured and managed approach.
The Customers Take Care of the BusinessBy Mark Woods | March 2, 2026Part three of this business model series
Deadlines Are DeadlinesBy Thomas Salter | March 2, 2026A Payment Notice cannot retrospectively become a Pay Less Notice, court rules.
The Team Take Care Of The CustomersBy Mark Woods | December 3, 2025Empowered teams, exceptional service: how leadership fuels customer care
Where Do We Go From Here?By Colin Craney | December 3, 2025A consultant’s view on the loss of a lift industry education programme
Being RealisticBy Thomas Salter | December 3, 2025Court adopts common sense, commercial view and holds Payment Application valid.
The Owner Takes Care of the TeamBy Mark Woods | September 3, 2025The best ways to motivate for success
Time To Raise Our GameBy Colin Craney | September 3, 2025VT’s role in the provision of accessibility in a modern society