Fighting Against COVID-19

Your author shares how Fujitec has addressed the pandemic for both customers and employees.

COVID-19 is a once-in-a-millennium pandemic that has changed our day-to-day lives. With little or no resistance to the disease, millions of lives have been lost. Fujitec has been at the forefront in the fight against COVID-19 for its employees and customers.

Fujitec is working to make sure our customers are not inconvenienced by providing them with essential services despite the pandemic’s chaos and mayhem. This was possible due to the various measures taken to ensure the safety of our employees and stakeholders and by working closely with the relevant authorities. 

Our service personnel were able to provide emergency services to our customers despite the lockdown. Our employees and partners were accommodated to minimize the risk of contact at sites requiring urgent elevator installations. Our customers also helped by providing necessary support, resulting in us being one of the few fortunate organizations that have not suffered any fatalities because of this pandemic. The service department was provided with certified personal protective equipment kits and training to ensure minimum contact and exposure to the disease during operations.

Measures at Factory and Offices:

• Frequent sanitization and fumigation of all offices across the country and factory premises 

• Clear protocols and procedures for visitors to our facilities 

• Cleaning schedules for weekdays with total wipe-down sanitization during weekends 

• Monitoring workers’ temperatures

• Markings for maintaining social distancing while entering the factory and canteen 

• Foot-operated hand-sanitizing stations established across the premises

• Sanitizing vehicles entering the premises by disinfecting car wheels

• Touchless hand-washing machines at pantry and washrooms

• Seating arrangement changed to follow social distancing norms

• Employees provided with face masks at regular intervals 

• Site employees provided with coveralls and gloves

• Separate water bottles given to all employees 

• Cafeteria seating changed — two employees diagonally across from each other, per table 

• Biofriendly disposable plates, cups and glasses used at the cafeteria

• Clear signboards and instructions placed in prominent places to create awareness

• Air conditioners cleaned at regular intervals 

• Daily health status reports collected from employees and their family members  

Additional Features to Avoid Contamination and Contact Within Elevators: 

• Contactless call registration systems with app technology and sensor-type buttons 

• IONFUL — a patented plasma-ion-generation system developed in collaboration with Sharp Japan to ensure quality air inside the elevator cabin and the UV-based escalator handrail sanitization system.

• Fujitec Connect — an app-based service facility that ensures the end user is connected to their equipment and can track all service-related activities and reports. It also has a callback registration feature that facilitates immediate registration of calls by the maintenance teams, rather than calling the toll-free number and registering the call. 

Benefits to Employees

• COVID-19 detection drives were conducted by organizing RT PCR tests across various locations in collaboration with the Apollo clinic.

• COVID-19 insurance for treatment and hospitalization 

• Implementation of COVID-19 leave policy. COVID-positive leave, 14 days, and COVID-isolation leave, four days, in case employee reports sick and further tests positive.

• Vaccination drives arranged in branches wherever possible.