New Elevator Platforms
Otis announces Gen 3 and Gen 360.
submitted by Otis
Otis announced a new generation of digitally native elevator platforms in June. The Gen3 elevator adds built-in Internet of Things (IoT) benefits to the flat-belt technology of the Otis Gen2 system. The Gen360 elevator debuts new electronic architecture with reimagined design, safety, service, experience and support. The Otis ONETM IoT digital platform (ELEVATOR WORLD, July 2018) — providing real-time status information, proactive communications, predictive insights and remote service — is native to both.
Designed to meet the current needs and future expectations of an increasingly connected world, these new vertical mobility platforms are smart, connected systems that reimagine what elevators can be for passengers and customers — from architects and developers to building owners and facilities managers. Building on the design of Otis’ Gen2® family of elevators, both platforms provide smooth, quiet rides, safety, durability and energy efficiency.
Otis ONE, by collecting and analyzing data from the elevators’ smart sensors, can deliver real-time performance information, proactive communication and predictive insight. This technology makes it possible to resolve many issues remotely and securely. With a cloud-based application programming interface (API), both platforms integrate easily with other smart building systems to create enhanced value for facilities managers and passengers.
Through Otis ONE, Otis customers and the field professionals servicing their units gain visibility into their entire portfolio. Through IoT and artificial intelligence, the Otis ONE digital platform enables service professionals to be proactive, identifying potential problems and addressing them, often remotely, before they result in a service interruption.
The Gen3 elevator is available with the Otis eView™ in-car display that streams infotainment for passengers and connects them with the OTISLINE® customer support center via video chat in the event of an emergency. Passengers can call the elevator and log a destination from their smartphones, eliminating the need to push call buttons, as it is pre-programmed to sync with the Otis eCall™ app. The Otis Cab Air Purifier, as well as a range of voice and gesture technologies, is also available.
Using cloud-based API technology, Otis can integrate its technology with building management software, tenant apps and even autonomous robots to make buildings more efficient. As needs change and new features emerge, the connected platform allows for the addition of future technologies and capabilities.
The Gen3 elevator includes the Otis ReGen™ drive, LED lighting and sleep mode to reduce energy usage. Aesthetics with a range of options offer new, diverse choices to customize and create a modern, comfortable atmosphere for passengers.
The Gen360 elevator includes all the features of the Gen3 elevator, built around new electronic architecture that we believe sets new standards for a proactive digital elevator experience. Its technologies provide enhanced design, safety, service, experience and support.
With Gen360, architects may design buildings with easy-to-build flat roofs, since there is no longer a need for refuge space at the top or a roof extension to house the top of the hoistway. This is thanks to a foldable, in-ceiling platform that allows most maintenance operations to be performed safely from within the car, rather than on top of it.
As needs change and new features emerge, the connected platform allows for the addition of future technologies and capabilities.
Many mechanical safety components have been replaced by “drive-by-wire” electronic technology, inspired by the automotive and aerospace industries, which allows 24/7 remote monitoring, increases overall reliability and frees hoistway space to accommodate larger cabins. The new electronic architecture also reduces the potential for entrapments. If the elevator stops unintentionally, in many cases the new electronic safety system is able to deliver the car smoothly to the closest floor.
The Gen360 elevator uses sensors to detect and prevent potential issues, keeping downtime to a minimum. Otis technicians can use 360° hoistway live vision to visually confirm, fine-tune, diagnose and solve many issues remotely, without interrupting service. It also features a new, larger eView screen, immersive sound designs that enlarge space perception, new fixtures, and interior designs with more than 400,000 design configurations, as well as a suite of online tools to support everything from design to service to API integration.
Designed for new and existing low- to mid-rise residential and commercial buildings, the Gen360 elevator in June was in operation with customers in six countries across Europe. Gen360 is initially available in Austria, Belgium, France, Germany, Italy, Luxembourg, Spain, Switzerland, the Netherlands and the U.K. The Gen3 platform is initially available in North America, Australia, China and other parts of Asia. Otis anticipates the Gen360 elevator to be introduced in the Americas in coming years as code is updated to accommodate the new electronic architecture. In India, Otis currently offers the Gen2 platform, and expects to introduce Gen3 as soon as local infrastructure can support the digital requirements.