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Communication Systems
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New Skills for New Communications

By Peter Rampf | April 1, 2020

In this Readers’ Platform, networking, firewalls, video, VoIP and more are discussed. by Peter Rampf Can an adjuster do it all? Emerging trends in elevator communication systems are not making an implementer’s job any easier. Elevator contractors have seen communications requirements consistently increase in complexity. First, we had the alarm bell, then the handheld handset,…

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Video Communication PER ASME A17.1 2019

By John Pierce | April 1, 2020

This Readers’ Platform clarifies new code requirements for two-way video communication in elevators. by John Pierce There has been much talk regarding a new code requirement stating there must be two-way video communication in elevators beginning this year. We will discuss the truth in that, how the requirement came about, what the International Building Code…

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Reaching-the-Rider

Reaching the Rider

By Alice Gogh | April 1, 2020

Today’s tech-savvy elevator users are accustomed to the type of content in-car displays can deliver. by Alice Gogh It’s 8 a.m. on a Monday, and you’ve just survived the harrowing rush hour commute. Upon arriving at your building, you step into the safety of a quiet, marble-lined, gold-toned lobby to press the stainless-steel push button,…

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Maintenance of the Future

By Rob Wurth | April 1, 2020

Fast-growing sensor-based approach involves innovations in technology and business. by Rob Wurth Sensor-based maintenance is an approach to elevator maintenance that involves utilizing sensors to augment traditional maintenance by integrating data and insights into the preventive maintenance plan. It encompasses innovation on both technology and business model fronts. Technology From a technology standpoint, it involves…

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Eyes-and-Ears

Eyes and Ears

By Dave Mann and Calvin Linde | April 1, 2020

Latest code changes mandate stricter requirements for emergency communications. by Dave Mann and Calvin Linde With the close of 2019 came the publication of the updated ASME A17.1/CSA B44 Safety Code for Elevators and Escalators. As with any code revision, the question for equipment owners and maintainers/installers becomes, “How will this affect me?” Looking specifically…

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Emergency Elevator Phones: Lessons From the Field

By Chris Zarzycki and James Cateno | April 1, 2020

Sales and tech support veterans share how to make working with elevator phones simpler and more efficient in this Readers’ Platform. by Chris Zarzycki and James Cateno In our 22 years of being involved with K-Tech International Inc. in sales and technical support, the consistent thing has been mechanics and their supervisors sharing the issues…

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Elevator Phone Phreaking

By Jerry J. Davis | April 1, 2020

In this Readers Platform, your author discusses the predecessor to computer hacking and how to safeguard your system. by Jerry J. Davis Everyone is aware there are computer hackers. But, before computer hacking, there were “phone phreaks.” These were usually mischievous, intelligent individuals who were simply curious about the inner workings of the phone system,…

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Door Driver With Increased Safety and Predictive Maintenance

By Emre Köroğlu and Mehmet Emin Ercan | April 1, 2020

This Product Spotlight introduces a door driver with wireless connectivity and remote monitoring. by Emre Köroğlu and Mehmet Emin ErcanThis article was first presented at the 2019 International Elevator & Escalator Symposium in Las Vegas. For more information on December 7-8, 2020’s event in Amsterdam and to participate, visit www.elevatorsymposium.org. According to elevator accident statistics,…

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The Future of Emergency Communications

By Elevator World | July 1, 2018

The advantages of cellular technology are spelled out in this Readers Platform. With true analog phone lines all but a thing of the past, the elevator industry must transition to new technology, and many technologies are fighting to be the ultimate winner. It seems evident, however, that in the near future, cellular will emerge as…

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Elevator Communication & Communication Systems

By Elevator World | July 1, 2018

This Readers Platform advises contractors and customers on modern elevator communication solutions. As analog lines continue to disappear, and the communications industry provides newer and more efficient ways to communicate, the elevator industry is forced to keep up. Most installations can’t be done with standard “line-powered elevator phones,” because they are unable to accommodate the…

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