TSSA IT Upgrade to Affect Services and Response Times

The third phase of the Toronto Standards and Safety Authority’s (TSSA) upgrade to an IT solution known as OASIS, covering elevating device customers and set to go live on March 1, is expected to affect service and response times for two weeks in February. All programs are scheduled to transition to the new system starting the end of the day on February 15 through February 28. Customers of all safety programs, including elevating devices, who plan to submit requests or applications are urged to so before February 15 or after February 28. As a result of the migration, which aims to modernize and simplify services, TSSA has extended the expiration date for all active elevating devices contractor registrations from March 31, 2023, to May 31, 2023. Further detail may be found in the TSSA announcement.